Privacy Information

About this document

This page describes how the Veldenhove website handles information associated with your visit. It is intended to give you a clear account of what the site does with any information it receives, to the best of our current knowledge. Where a practice has not yet been independently confirmed, this document says so rather than asserting a fact that cannot be substantiated.

This website is operated by Veldenhove Ltd, registered in England and Wales. If you have questions about any matter covered here, please contact us using the details at the bottom of this page.

Information this website may collect

When you visit this website, your browser may transmit certain technical information to the server hosting the site. This can include:

• Your IP address.
• The type and version of your browser.
• The page you requested and the time of the request.
• The referring page, if you arrived via a link.

If you submit an enquiry through the contact form on the Reach Us page, the form uses a mailto link that opens your own email client. The content of any message you send via that mechanism is handled by your email provider, not stored on this website.

This website does not operate a user accounts system and does not ask you to register or log in.

How this information is used

Server-level access data may be used to monitor site performance, diagnose technical issues, and assess general patterns of usage. This data is not used to build individual profiles of visitors.

If you contact the support team by email, the information in your message is used solely to respond to your enquiry and to progress any access request you have made.

Information sharing and third parties

Veldenhove Ltd does not sell personal data. Information associated with a visitor's session is not shared with advertisers, data brokers, or unrelated commercial parties.

Access to server logs and contact records may be available to hosting providers and technical support personnel acting on Veldenhove Ltd's behalf, subject to appropriate confidentiality obligations. Beyond those operational parties, no personal information is disclosed to third parties unless we are legally required to do so.

Cookies and browser storage

This website does not use advertising cookies or tracking cookies placed by third parties. Standard browser behaviour may cause certain technical data to be stored locally as part of caching or session handling. No analytics cookies are currently placed by this website through a third-party analytics service. If this changes, this document will be updated.

Retention of information

Server access logs are typically retained for a limited period for operational and security purposes. The specific retention period depends on the hosting environment and has not been independently verified for publication here. Email correspondence sent to the support team is retained as needed to service ongoing enquiries and for a reasonable period thereafter.

Your rights

If you are based in the United Kingdom or the European Economic Area, you may have rights under applicable data protection law, which may include the right to request access to, correction of, or deletion of personal data held about you. The exercise of these rights depends on the applicable law and the specific circumstances.

To make a request or ask a question about your rights, please contact us at the address below. We will respond as promptly as we are able. We do not guarantee a specific response time.

Changes to this document

We may update this page when the website's practices change or when we are able to provide more precise information about any matter currently described in general terms. The date at the top of the page reflects the most recent review.

Contacting us

Veldenhove Ltd
47 Cavendish Row
London EC2A 4NR
United Kingdom

Email: [email protected]
Telephone: +44 20 7946 0823